

If you have any questions for Support, simply use one of the methods on this page to contact us, we're more than happy to help you.Please call if you have any questions, 407 321 7394 we answer the phones directly and work crazy hours.

Our labels are supplied on A4 sheets for use with all standard office laser printers.
Please make sure in the USA that you have your:- Page settings set to A4

Toner Settings Toner save ON, or 300 dpi for the best resultsThe Foser is the heater in the Laser printer, some printer have setting in the menu to allow you to reduce the heat of the rollers, if possible this should be set to low, the menu can be found in your manual, reduction of the heat stops the heat and curling of our labels. HP2600
Brother 5250DN
This printer has no setting to change and does get very hot, we recommend setting for Transparencies, with the toner saver on set at 300 dpi, if printing large qty's small batches should be used due to the heat this printer generates. there is also a firmware upgrade for the printer fan operations at the brother web Site. HP 4000 / 4050All you need to do is type 1-1a in the left hand box, type 1-48c in the right hand box and the important bit is to hit the tab key (above caps lock on your keyboard). This will log your entry properly and stop the whole alphabet being generated!
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When Aligning the Cells on labels, make sure you have clicked on the Sequence you want to Align, then you can select (left, center, right) or if you need that little bit more room. (Top, Middle, Bottom)
This can be very use full when importing from three different excel sheets, to three different label fields.
Please make sure you insert the measurement from the edge of the paper and not the end of the black line, 99.00 or 100.50 or as full numbers 100.00
Please repeat this for both Portrait and Landscape.


Test-Um Validator
Export the file into a Excel spread sheet from the "Import / Export option" in the Plan-Um Software, then just copy the label numbers that you need from the spread sheet and copy / paste into the Sharpmark labeling Software.
Can be used for Cable labels, Patch Patch and Data Jack labels